FAQs

You can check the status of your order by logging into your account on our website and visiting the “My Orders” or “Order History” section. There, you’ll see the current status of all your orders, including shipping updates and tracking information.

You can request a return within 14 days of receiving your order by sending us a withdrawal request. The product must then be returned within 14 days, at your own expense or delivered to our store. Items must be in their original condition, unopened, and accompanied by the required documents. Refunds are processed within 14 days after we are informed of your withdrawal.

If you placed your order as a guest, you can usually track it using your order number and email through the Order Tracking page on our site.

If you placed your order as a guest, you can usually track it using your order number and email through the Order Tracking page on our site.